LevelUp Responsible Gambling

Deposit limits at LevelUp Casino

A deposit limit is the simplest safeguard you can switch on. It caps how much money you can add to your account over a set period, so a bad evening cannot turn into a bad month. The best time to set one is before you start a session, while you are calm and thinking about your budget rather than chasing a result. Look for the responsible gambling or account settings area when you are logged in to LevelUp Casino, or ask live chat to point you to the right place.

Choosing the number matters more than finding the button. Start from money you can genuinely spend on entertainment after rent, bills, groceries and savings are covered. Think of it the way you would think about a night out: you decide the budget first and stop when it is gone. If a limit ever feels too low and you are tempted to raise it straight after a loss, that is a good moment to step away instead.

Limit Planner

Enter what you can comfortably spend on entertainment each week and see how it adds up over a month, so your deposit limit matches your real budget.

1
Work out your budget

Subtract essentials and savings from your income. What remains is the most you could ever treat as entertainment money.
2
Pick a period

Weekly limits suit most players because they are easy to track against a pay cycle. Choose whichever rhythm you will actually keep an eye on.
3
Set a modest amount

Go lower than you think you need. It is much easier to review a limit upwards after a calm month than to live with one that was too generous.
4
Confirm it in your account

Open the responsible gambling settings or ask support to apply the limit, then check that it shows correctly before you make a deposit.
5
Review it regularly

Once a month, look at what you spent against the limit. If you keep hitting the ceiling, that is useful information about your habits.

Play style	Weekly limit	Monthly total
Occasional	A$20	A$80
Regular	A$50	A$200
Frequent	A$100	A$400

These figures are examples of how a weekly cap turns into a monthly total, not recommendations. Your own limit should come from your own budget, and for many players a smaller number is the healthier choice.

Taking a time-out

A time-out is a short, deliberate break from playing. It is designed for the moments when you notice that a session is running longer than planned, you are playing to win back a loss, or you are simply tired and not enjoying yourself. Unlike closing an account, a time-out is meant to be temporary: you step back, clear your head, and return only if you still want to. Ask live chat or check your account settings at LevelUp Casino to see how to start one.

After a heavy loss

If you feel the urge to deposit again straight away, a break gives the feeling time to pass. Decisions made an hour later are usually calmer ones.

When life gets stressful

Work pressure, money worries or poor sleep can change how you play. Pausing during a hard stretch protects both your budget and your mood.

If sessions keep growing

Noticing that a quick spin has become a whole evening is a sign to reset. A short time-out helps you rebuild a routine.

To test your own habits

Taking a few days away shows you how much you miss playing. If staying away feels difficult, that is worth knowing early.

Use the break for something else on purpose. Go for a walk, catch up with friends, play sport or start a project, so the gap in your routine has something in it. Avoid opening a different gambling site or app to fill the time, because that defeats the point of stepping back. When the time-out ends, come back with your deposit limit already in place and a clear idea of how long you plan to play.

Decide the length of the break before you start it, not halfway through.
Tell someone you trust so you have support if the urge returns.
Remove saved card details from your browser to add a pause before any deposit.
Switch off promotional messages while you are away.
Review your limits before you play again.

How to close your LevelUp account

Closing an account is the right step when you want to stop playing for good, or when a break no longer feels like enough. It is a bigger decision than a time-out, so it helps to be clear about why you are doing it. There is nothing to feel awkward about: stepping away is a sensible and responsible choice. The full walkthrough is on the LevelUp Close Account page, and the outline below shows what to think about first.

1
Check your balance
Look at your account for any remaining funds and any active bonus, so nothing is left behind.
2
Withdraw what is yours
Request a payout of your cash balance. The LevelUp How to Withdraw guide explains the process step by step.
3
Contact support
Use live chat or the contact options on the site to ask for your account to be closed, and say clearly that you want it closed rather than paused.
4
Ask for confirmation
Request written confirmation that the account is closed and that marketing messages will stop.
5
Clean up your devices
Delete saved logins, remove the shortcut from your home screen and unsubscribe from any related emails or notifications.

Best for Stopping play for good

Before you start Withdraw your balance

Where to ask Support team or live chat

What to request Confirmation of closure

Next step Block gambling on your devices

If you close an account because gambling has become a problem, think about adding a second layer of protection. Many Australian banks let you block gambling transactions on your cards, and filtering software can restrict gambling sites on your phone and computer. These tools take a few minutes to set up and make it much harder to act on a sudden impulse.

Self-exclusion

Self-exclusion is a formal, longer commitment to stay away from gambling. Where a time-out is a pause, self-exclusion is designed to hold even when you change your mind in a weak moment. If you think you need this level of protection, contact LevelUp Casino support and ask how to self-exclude from your account, and tell them you want the exclusion rather than a normal closure so that the right steps are followed.

Tool	Best for
Deposit limit	Budget control
Time-out	Short cooling off
Account closure	Leaving for good
Self-exclusion	Long-term protection

Each tool does a different job. You can combine them, for example keeping a deposit limit while you are playing and moving to self-exclusion if you feel control slipping.

Australia also has BetStop, the national self-exclusion register run by the government at betstop.gov.au. It is a free service you can use to exclude yourself from licensed Australian wagering providers in one step. It is worth knowing about whatever you play, and a support counsellor can explain how it fits with the steps you take on any individual site. Self-exclusion on one site does not stop you from signing up elsewhere, so pair it with bank blocks and filtering software for stronger protection.

What to review and when

Responsible play is less about one big decision and more about small, regular check-ins. A few minutes of honest review each week or month keeps your limits realistic and helps you notice changes in your habits before they become problems. The routine below is a practical way to stay on top of it while you enjoy LevelUp Casino.

Before each session Decide time and budget
After each session Note what you spent
Every week Compare spend to limit
Every month Review limits and goals
Every few months Ask if it is still fun

Is the time I spend playing about what I planned?
Am I only using money set aside for entertainment?
Do I ever play to win back what I lost?
Am I hiding my play from people close to me?
Do I feel worse, not better, after sessions?
Have I raised a limit after a loss?

If you answer yes to several of these, take it seriously and act early. Lower a limit, take a time-out or talk to someone. Noticing a pattern is not a failure; it is exactly what these checks are for, and the earlier you act, the more options you have.

Where to get help in Australia

You do not have to manage this alone. Free, confidential services are available across Australia whether you are worried about your own play or someone else's. Contacting them does not commit you to anything, and counsellors are used to helping people at every stage, from a vague concern to a real crisis.

Gambling Help Online

gamblinghelponline.org.au

Support

Phone and online chat

BetStop

betstop.gov.au

Cost

Free and confidential

Talk to a counsellor

Call Gambling Help Online or use its online chat at gamblinghelponline.org.au to speak with someone trained to listen without judgement.

Register with BetStop

Use the national register at betstop.gov.au if you want to exclude yourself from licensed Australian wagering providers.

Block gambling spending

Ask your bank about blocking gambling transactions on your cards, a quick step that adds real friction.

Lean on people you trust

Tell a friend or family member how you feel. Support from someone close often makes the other tools easier to stick with.

Look out for the signs that gambling is causing harm: borrowing to play, missing bills, lying about time or money, or feeling anxious and irritable when you are not playing. If any of these sound familiar, reach out today. When you are ready to go back to the site, the LevelUp Casino home page is the place to start, with your limits already set.

Responsible gambling questions

How do I set a deposit limit at LevelUp Casino?

Log in and look for the responsible gambling or account settings area, then choose the period and amount you want. If you cannot find it, ask live chat to help. Always confirm the limit is showing correctly before making your next deposit, and choose an amount based on money you can spare for entertainment.

What is the difference between a time-out and closing my account?

A time-out is a short, temporary break after which you can return. Closing your account is a more permanent step for players who want to stop playing altogether. If you are unsure which suits you, begin with a time-out and a lower deposit limit, then move to closure if the break does not feel like enough.

Can I withdraw my balance before closing?

Yes, it is a good idea to request a withdrawal of your cash balance first so nothing is left in the account. The LevelUp How to Withdraw page explains the steps. Once your payout is requested, contact support and ask for the account to be closed and for confirmation in writing.

What is BetStop?

BetStop is Australia's national self-exclusion register, run by the government and free to use. You can find it at betstop.gov.au. It lets you exclude yourself from licensed Australian wagering providers in one step. It works best alongside other protections, such as account-level tools, bank blocks and filtering software on your devices.

Who can I call if I am worried about my gambling?

Contact Gambling Help Online by phone or through the online chat at gamblinghelponline.org.au. The service is free and confidential, and it is open to people worried about their own gambling as well as family and friends. You do not need to be in crisis to make contact.

How often should I review my limits?

A quick check each week against your spending and a fuller review once a month works well for most players. If you notice yourself raising limits after losses or hitting them every time, lower the limit or take a time-out, and consider speaking with a counsellor.

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Written by Alex Turner

Casino Expert

Published: Oct 21, 2026 • Updated: Oct 21, 2026 • Checked: Oct 21, 2026